What Our Customers Are Saying
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Timothy Baldwin, Gladstone, VIRGINIA
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Got My tire changed, Kenny and device department were awesome, got me out in a hour.Thanks for everything, keep up the good work, luv y'all don't stop what ur doing, thanks.
Jason Ashwell, LYNCHBURG, VA -
I want to commend the Parts Department for their excellent research in ordering parts and accessories for my older model Big Bear ATV. Parts were exact fit and exactly what was needed. Thank you.
-Anonymous -
We wanted to purchase 2 Seadoos for our boys for Christmas. I called and spoke with Carrie in November and she worked and worked until she found the ones we wanted. At first, only one was going to be ready for pickup before Christmas, but they found a way to have both of them for us before Christmas. They went above and beyond to make us happy as customers and we greatly appreciate it! Everyone at the dealership was very nice and very accommodating! Its also wonderful that they are located at Smith Mountain Lake as well which is where we will be playing with the new Seadoos. We will certainly use them again in the future and recommend that you do too!
Joni Boothe, Eden, NC -
I had a great experience at the Lynchburg store. During my trip to Lynchburg from Pennsylvania I hit a piece of metal and flattened the rear tire on my KTM Super Duke GT. I rode in Sunday with 3 plugs in my rear tire. Monday morning I went to Virgil Naffs Lynchburg location and they couldnt have been nicer. They had a tire that fit my bike and stopped what they were doing in the service area to mount the tire. They even located a 58mm socket to to remove the KTM rear wheel. The price was cheaper than what I paid at the local shop in Pa. Thanks to Kenny, Agnes and the rest of the team. Jim
Jim Qualk, Brownsville, PENNSYLVAN -
My husband and I were just looking one day at Virgil Naffs and Carrie talked to us about the new 2019 Ryker Rallys. We had been thinking about a 3 wheel for awhile. We were so impressed with the 3 wheel and Carrie was able to answer all of our questions. Before we knew it we bought 2. One for my husband and one for me. We had them customized and plan on adding more accessories to them next year. We took them out and absolutely love them. They are amazing bikes and we got great service. We highly recommend them.
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I recently purchased a brand new 2019 Yamaha Raptor 700R from VIRGIL NAFFs of Lynchburg and was so very satisfied with my service! Trey was my salesman and he was on point with everything I needed from the beginning to the end! I called on Monday morning about getting the four wheeler and they had it in by Wednesday and I was riding that evening!! I would not recommend going anywhere else!
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Picked up a new speedometer cable for my 1999 Vulcan drifter 1500 Rodered it on a tuesday and was there the a few days later the parts guys called me as soon as it came in.. great place to pick up parts and very nice people
James , Wingina, VA -
Purchased a set of Cobra exhaust for a V-Star Classic and it had to be a special order . Parts came in on a Friday after being ordered on a Wednesday. Brought the bike in the same day for service. It was completed the next day. Matt in parts section was very knowledgeable and helpful. He immediately called me when the parts arrived from North Carolina. Awesome service and quick work from the mechanics. Good Job.
EJ , LYNCHBURG, VA -
After two bad experiences at other dealerships while looking for the exact Can-Am model I wished to find, I contacted Virgil Naff's dealership. As I live over three hours away, the purchase was done by phone, sight unseen. Doug and Jeremy were exceptional in helping me get the one I wanted and most of the accessories I wanted. There was a slight mix-up with one minor accessory, but it is something I can order again myself if I wish to. I spoke several times to Doug about the specific items I wanted added to the Can-Am itself plus the financing and Jeremy went out of his way to get everything ordered and put on the Can-Am by the time I wished to pick it up. He even loaded it on my trailer and tied it down. This is one of the best experiences I have ever had in buying a cycle (and we have several)--I have never met more friendly people in a dealership. I will definitely recommend this dealership to anyone who wishes to purchase a Can-Am or bike.
Pamela , Front Royal, VA -
Great Staff! Looking forward to future buisness!
Charles , Lynchburg, VA -
I purchased a wonderful Can-Am ATV. I wasn't sure what I was looking for, but Greg was a huge help and I have no doubt that he had my needs in mind when he showed me the 400 XT MAX Outlander. I had a problem with some mirrors I purchased. They were after market parts and were not quite the right size. I talked to Jeremy in Parts about it. Later that day he called me, and told me that Kenny had fixed them right up. Jeremy even came to my house to install some accessories! Naff's is the place to go. Greg is the man to buy from. Jeremy is the man to talk to about parts, and accessories. Kenny is the man you want to service your ATV. Need I say more? Its a one stop shop!
Madison , Heights, VA -
Thanks for your help on my recent SeaDoo GTX purchase. Your team was all very professional, friendly and knowledgeable. From Ben in service, to Gregg in sales, Amy in the business office and Jeremy in delivery they all were great. Thanks for the opportunity to "give you the business". DWM
Don , Huddleston, VA -
Just wanted to thank your staff! They were not able to supply me the brake pads I needed but found and called a shop in Charlottesville and printed out the directions for me. If life ever finds me down your way riding again I will for sure make the detour into Lynchburg to visit your shop again. A stranded rider from Canada (Jeff)
Jeff , Woodstock, ON -
I have dealt with Virgils for 4 years. Their service and installation, I appreciate the good job they have done. Their parts dept has gone out of their way to help find parts and has made this process very easy. Everyone is very helpful Yours truly, Jeff Sutphin
Jeff , Rustburg, VA
Great overall experience purchasing a '23 Yamaha Grizzly 700 SE on the 22'nd of December. They had it ready for me to pickup on the 23'rd even though they close for the season at 12pm that day.
Darrel was the salesperson that I worked with and would definitely work with him again. Price on the ATV was great! Friendly staff and I got help tying down the ATV on the trailer. In and out in under 30 minutes.I will be doing future business through Virgil Naffs.